KarthikSrinivasan

/Karthik Srinivasan
­
Karthik Srinivasan

About Karthik Srinivasan

Karthik is an accomplished Dynamics 365 Solution Architect with over 13 years of experience and specialization in Pre-Sales, Delivery Management, Solution Architecture, Conceptualization and IT Advisory services. He has architected and delivered solutions on Microsoft Dynamics CRM, Siebel CRM, and other products in Public Sector, Banking & Financial Services, Health Care, Food & Beverages, Telecommunications and Information Technology in over 10 countries.
26 December, 2016
Karthik Srinivasan

Set Up Business Rules with the New Process Designer in Dynamics 365

By |December 26th, 2016|0 Comments

The new visual process designer brings drag-and-drop design capabilities to Dynamics 365 for business process flows, task flows, and business recommendations. For business process flows, the designer enables composition scenarios with workflows that can be configured to [...]

12 December, 2016
Karthik Srinivasan

The New Process Designer in Dynamics 365

By |December 12th, 2016|0 Comments

The new visual process designer brings drag-and-drop design capabilities to Dynamics 365 for business process flows, task flows, and business recommendations. For business process flows, the designer enables composition scenarios with workflows that can be configured to [...]

2 December, 2016
Karthik Srinivasan

Design Business Apps with Dynamics 365

By |December 2nd, 2016|0 Comments

Yet another exciting new feature of Dynamics 365 is the concept of Business Apps. Business Apps are the tailored, purpose-built apps for various business functions. The goal of Business Apps is to simplify the current [...]

19 November, 2016
Karthik Srinivasan

New Editable Grids in Dynamics 365

By |November 19th, 2016|0 Comments

It is finally here! One of the most requested Dynamics CRM features is finally here! The Editable Grid control is a new part of the Custom Control Infrastructure feature. Unlike the other features, the Editable [...]

10 August, 2016
Karthik Srinivasan

Evolution of Customer Service Capabilities with Dynamics CRM (Part 1)

By |August 10th, 2016|1 Comment

The customer service capabilities within Dynamics CRM has come a long way since Dynamics CRM 4.0. This multi-series blog focuses on the evolution of customer service within Dynamics CRM since V4.0 and how it covers [...]

18 February, 2016
Karthik Srinivasan

Custom Controls for CRM Phone and Tablet App

By |February 18th, 2016|1 Comment

With Dynamics CRM 2016, Microsoft has targeted delivering a seamless user experience across mobile devices, including tablets and phones, in a "configure once, deploy everywhere" model. New features on the CRM Mobile and Tablet app [...]

25 January, 2016
Karthik Srinivasan

A First Look at the Task Flows in Dynamics CRM Online 2016

By |January 25th, 2016|0 Comments

 What are Task Flows? Task flows is a ‘mobile-only’ feature and is currently a preview feature in Microsoft Dynamics CRM Online 2016 Update. The task flows is a category of the business process flow that lets [...]

18 December, 2015
Karthik Srinivasan

Dynamics CRM – Gmail Integration: What are Your Options?

By |December 18th, 2015|1 Comment

How many times have you found yourself in an implementation where Gmail is the client’s primary email server? Not often. What are your options when you land up in this scenario? This blog article talks [...]