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29 September, 2016
Rolando Sacramento

Dynamics CRM Online Instances

By |September 29th, 2016|0 Comments

In this blog, we will discuss: 1) the types of Dynamics CRM Online instance; and 2) the reasons why you will need to change from one instance type to another and vice-versa. Currently, there two [...]

28 September, 2016
Allan Mira

SLAs (Service Level Agreement) in Dynamics CRM 2016 Cases

By |September 28th, 2016|0 Comments

One time working on a pre-sales demo, I was asked to set up Service Level Agreement in Dynamics CRM for the Case Entity. I was not really aware of how it works and what it can do. [...]

27 September, 2016
Ridhima Kumar

Resco Installation and Setup (Part 3)

By |September 27th, 2016|0 Comments

Now that we have Resco installed on our mobile or tablet and the Woodford installed (see Part 1 and Part 2 of this blog), we are ready to get into the exciting world of configuring [...]

26 September, 2016
Herbert Chung

Dynamics CRM and Azure Service Bus Integration (Part 1)

By |September 26th, 2016|0 Comments

A recent client project required using Azure Online Service to implement an effective solution for on-premise integration. In most Dynamics CRM integration, developers more often use SSIS approach to achieve the integration requirement. However, this approach [...]

25 September, 2016
Arnaldo Zotomayor

How to Send Email to Record Followers (Users)

By |September 25th, 2016|0 Comments

Have you ever had a requirement where you want to retrieve the list of Followers (Users) of a specific record? An example is when you want to send an email to all Followers of the [...]

24 September, 2016
Ben Fissioli

The Importance of Deployment Instructions and Why We Need to Start Them Early!

By |September 24th, 2016|0 Comments

Over the years of delivering many CRM software projects, I have noticed one particular issue that constantly hurts the quality of delivery of software into an organisation: the lack of good quality deployment instructions. Having [...]

23 September, 2016
Allan Sison

Dynamics CRM Customization Comparer

By |September 23rd, 2016|0 Comments

In this blog, I will be sharing with you guys a tool that I used when supporting a Dynamics CRM solution deployment. This tool is CRM Customization Comparer. It compares two solution files exported from [...]

22 September, 2016
Prashant Shukla

Dynamics CRM 2016 Mobile App Configuration

By |September 22nd, 2016|0 Comments

Hello Readers! We all know how important mobile communication is for any Sales Team member, especially a field sales person. Following are few articles relevant to the importance of mobile technology for any sales team: [...]

21 September, 2016
Dexter Galvez

How to Register Plugin Steps Programmatically in Dynamics CRM

By |September 21st, 2016|1 Comment

  Every once in a while, we come across a requirement that forces us to register plugins programmatically. This may happen when you want a plugin to be registered to an entity as triggered by [...]

20 September, 2016
Asim Asimuddin

Design Considerations for Dynamics CRM Phone App

By |September 20th, 2016|0 Comments

Last month, at of one of the client side, we faced some challenges during implementation of Dynamics CRM Phone App. Dynamics CRM Phone App is a fairly new app that is developed by Microsoft Dynamics [...]